Voters Select Six Sell-Side Industry Leaders to Speak at December Event; Panel to be Moderated by Established Industry Expert Katharina Grimme

Berlin (14th November, 2011) – The Shared Services and Outsourcing Network (SSON), the largest and most established community od shared services and outsourcing professionals, today announced the results of its DACH community’s selection of the D6. This group of industry leaders will feature at SSON’s upcoming 6th Annual Shared Services and Outsourcing Woche 2011 conference, which will be held 21 – 24 November, 2011 at the Estrel Hotel, Berlin, Germany

The panel, moderated by recognised shared services and outsourcing leader Katharina Grimme, Pierre Audoin Consultants, will feature the viewpoints of several of the industry’s top sell-side authorities:

• Dieter Berz, Country Managing Director, Germany & Austria, Cognizant

• Hansjörg Siber, Vice President BPO and Head of Operations, Capgemini

• Ricardo Langwieder-Görner, Vice President, Head of Business Development Europe, EXL

• Thilo Gauch, Head of BPO Germany, Austria and Switzerland, Tata Consultancy Services

• Tom Bangemann, Vice President Business Transformation, The Hackett Group

• Ulrich Bäumer, Partner/Attorney at Law, Osborne Clark

„We see German organizations increasingly embracing the idea of making use of the comprehensive expertise of external service providers. However, the German market has some very specific characteristics and demands that BPO suppliers have to consider and adapt to. For this reason, it is great that the SSON has formed this new, regional D6 panel which can now effectively address the specific issues in Germany” said D6 Moderator, Katharina Grimme, “I expect it to be instrumental in fostering greater awareness and understanding, and bridging remaining gaps. I much look forward to the opportunity of hosting a vibrant discussion with these highly experienced thought leaders.“

Emma Beaumont, SSON’s Global Director of Events sums up the importance of this new focused D6 panel within the region “SSON felt compelled to react to the overwhelming increase in enquiries seen from our DACH market members, regarding interest in BPO over the last twelve months. Launching a regionalised version of the Global Sourcing Think Tank (G6) to specifically tackle the local nuances of the BPO related activity in the German-speaking market was a very natural decision for us, and a clear indicator that some DACH organisations are now beginning to reassess their approach to traditional Shared Services modelling. We’re definitely seeing more DACH businesses considering outsourcing and hybrid activity a potential solution for delivering the next wave of value, whilst some captives remain strongly sceptical on the cultural fit between BPO with this market. We anticipate there will be some tough questions posed to those thought leaders voted into the spotlight to answer them.”

“Appreciation of your advice is the greatest feedback a consultant can get. Hence, having been voted into such a prestigious panel is an honor” remarks Tom Bangemann, Vice President Business Transformation, Hackett.

“I am excited to be a part of the first DACH 6 Visionary session” comments Dieter Berz, Country Managing Director, Germany & Austria, Cognizant. He continues “Today, in view of the volatility driven by factors such as the economy, the advent of new disruptive technologies, new government regulations, and continued globalization of markets, building agility into businesses has become the key attribute of success. Enabling the Future of Work will help unlock enterprise value by leveraging and realigning people, process and technology, thus creating a unique value to each customer. I look forward to discussing how volatility can be turned into an opportunity to create competitive advantage.”

„Driving with focus on Business Excellence through increasing macroeconomic challenges worldwide has shown the right leadership towards the industry. In TCS we are now focusing on the DACH region and we are very proud to be part of the SSON Global Sourcing Think Tank D6 in Berlin showcasing our advanced expertise “ adds Thilo Gauch, Head of BPO Germany, Austria and Switzerland, Tata Consultancy Services

Ulrich Bäumer, Partner/Attorney at Law, Osborne Clark hopes to “try to look at the current issues that the industry is facing and with our diverse backgrounds we will surely bring up different views that we can ponder during the shared service and outsourcing week in Berlin. I very much look forward to the week and congratulate the organisers for putting this important conference together.“

SSOWoche Registration details are available here

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About the Shared Services & Outsourcing Network (SSON)

SSON is the largest and most established community of shared services and outsourcing professionals, with over 40,000 members.

SSON provides the roof under which key industry experts and organizations share their experience, knowledge and tools, and practitioner peers connect with other all over the world, both face to face and online.

SSON focuses on developing its members through providing training, tools, and networking opportunities. Its staff works from international offices in New York, London, Singapore, Sydney, Berlin and Dubai to research current trends and developments in shared services.

More information about the Shared Services & Outsourcing Network (SSON) can be found at www.ssonetwork.com. Stay up to date with SSON’s latest twitter posts at twitter.com/ssonetwork, connect with global practitioners, providers and advisors on the Shared Services & Outsourcing Network (SSON) LinkedIn group and Sign up to receive SSON’s weekly updates today

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